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Cougar Central

Welcome to Cougar Central, the Official Store of the University of Sioux Falls. All proceeds from Cougar Central support the University and our students. Visit our campus store Monday through Friday from 9am-4pm.

Return Policy

Return Policy

If you have any questions or concerns about your order, we are happy to help! Contact us Monday - Friday from 9:00am – 4:00pm at 605.331.6610 or email us at cougarcentral@usiouxfalls.edu. If you are not satisfied with your purchase, please email us to initiate a return. Please note the following conditions: 

  • Returns must be postmarked within 60 days of the purchase date.
  • All sales on gift certificates and clearance items are final.
  • All items must be returned in new, unused and unwashed condition with the original tags and receipt/packing slip. 
  • Due to limited availability, we do not offer exchanges. You will need to place a NEW order for your preferred style/size.
  • All refunds will be applied to the original payment method. Shipping costs are not refundable.
  • Returns can be made in store or by mail. We do not issue return labels; the customer is responsible for paying return shipping costs. Send returns to:

Cougar Central: Attention Returns
1101 W. 22nd St.
Sioux Falls, SD 57105
605-331-6610

*For your protection, track all parcels.