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Welcome to Cougar Central! Shop our wide selection of official University of Sioux Falls merchandise. Our campus store summer hours are Monday through Friday: 10am-3pm.

Return Policy

Return Policy

If you have any questions or concerns about your order, we are happy to help! Contact us Monday - Friday from 9:00am – 4:00pm at 605.331.6610 or email us at cougarcentral@usiouxfalls.edu. If you are not satisfied with your purchase, please email us to initiate a return. Please note the following conditions: 

  • Returns must be postmarked within 60 days of the purchase date.
  • All sales on gift certificates and clearance items are final.
  • All items must be returned in new, unused and unwashed condition with the original tags and receipt/packing slip. 
  • Due to limited availability, we do not offer exchanges. You will need to place a NEW order for your preferred style/size.
  • All refunds will be applied to the original payment method. Shipping costs are not refundable.
  • Returns can be made in store or by mail. We do not issue return labels; the customer is responsible for paying return shipping costs. Send returns to:

Cougar Central: Attention Returns
1101 W. 22nd St.
Sioux Falls, SD 57105

*For your protection, track all parcels.