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Welcome to Cougar Central! Shop our wide selection of official University of Sioux Falls merchandise and receive FREE USPS shipping from March 23-27. Use code 'ANNIVERSARY' at checkout to redeem the offer.

Return Policy

Return Policy

If you are not satisfied with your purchase, you can return it for an exchange or refund within 60 days of purchase.  Contact Cougar Central customer service to receive a return authorization number and/or initiate an exchange for online orders.

All refunds must be applied to a credit card.  You will be credited for the cost of the item(s) and applicable taxes. Shipping is not refunded.  All sales on clearance/discount items are final.

All items must be returned in new, unused and unwashed condition with the original tags and receipt.  Include all original packaging and paperwork that you received with the order.  The customer is responsible for paying return shipping costs.

Returns can be made in store or by mail.  Send all returned items to:
Cougar Central: Attention Returns
1101 W. 22nd St.
Sioux Falls, SD 57105
605-331-6610

*For your protection, track all parcels.

Questions about your order?  Contact us Monday - Friday from 8:30am – 4:30pm at 605.331.6610 or cougarcentral@usiouxfalls.edu. We'll answer all inquiries as soon as possible.