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Welcome to Cougar Central! Use discount code 'GRADUATION' at checkout and save 20% on your order over $50 - ends May 7!

Customer Service

Shipping Information

We will give your order prompt attention.  Orders are shipped Monday – Friday, excluding holidays and school breaks.  Orders placed after 1pm will be shipped the following business day.  All deliveries are pending credit approval, merchandise availability, delivery and weather conditions.  If your order cannot be completed, you will be notified. 

We ship USPS, so please provide your complete street address and apartment number if applicable.  Cougar Central bases shipping costs on the total weight of your order.

Weight                    Cost
0.0 – 5.0 lbs           $8.00
5.0 – 20.0+ lbs       $18.00

Additional shipping charges may apply to large or bulky items, these charges will be noted in the product description.  International shipping is $18.00.

We offer free in-store pickup at Cougar Central.  Orders can be picked up Monday - Friday from 8:30am - 4:30pm.  We request that your purchase is picked up within 7 days of placing your order.

Please note: for expedited shipping options, please contact Cougar Central.

Payment Options

We accept the following forms of payment for your online purchase:

  • All major credit cards (American Express, Discover, Master Card, Visa)
  • PayPal

Cougar Central Loyalty Cards are only eligible for in-store purchases and are not honored for online purchases.  Gift cards are not currently available for purchase online nor are they redeemable online; Gift certificates purchased in the store can only be used in the store.

Sizing and Product Info

All tops and bottoms are considered unisex (men’s) size unless specifically designated as a women’s garment.

Garments made of 100% cotton will shrink approximately 2%. We recommend ordering the next size larger. This rule also applies to Reverse/Weave items with a 95/5 blend.

Contact Us

Email: cougarcentral@usiouxfalls.edu

Phone: 605.331.6610

Mail: Cougar Central
         University of Sioux Falls
         1101 W. 22nd Street
         Sioux Falls, SD 57105